The performance and availability of your business management system directly affects your productivity and the ability of your business to perform efficiently. Don’t be distracted by SyteLine management issues; let JPO Solutions support you in maintaining that essential business critical service, with our complete SLA-backed model.
What's included
Application and Patch Management
- Live to Test environment copies
- Management and application of single fixes
- Planning engine updates
Database Administration
- Back-up administration
- Statistic and Index maintenance
- Database Integrity Checks
- File Growth Monitoring
- Locking and blocking analysis
Personalisation and Customisation Support
- Full support for all JPO-delivered developments
- Best endeavours support for all 3rd party-developments
- Supported Changes
- CloudSuite Forms
- VB/C# form and global scripts
- Dataviews
- SSRS Reports
- Mongoose form reports
- Application Events (workflows)
- SQL Objects - Stored procedures
