Data and Privacy Policy

Your Privacy Matters

At JPO Solutions, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Company name
  • Email address
  • Phone number
  • Job title
  • Any information submitted through contact forms, event registrations, or enquiries

We may also collect non-personal information automatically, such as:

  • IP address
  • Browser type
  • Device information
  • Website usage and analytics data
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Respond to enquiries and requests
  • Provide information about our products and services
  • Deliver customer support
  • Improve our website and user experience
  • Send relevant marketing communications where consent has been provided
  • Meet our legal and regulatory obligations

Marketing Communications

If you choose to receive marketing communications from us, you can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate our business, such as hosting providers, CRM systems, analytics platforms, and marketing services. These providers are required to protect your information and use it only for authorised purposes.

We may also disclose information where required by law or to protect our legal rights.

Data Security

We take appropriate technical and organisational measures to safeguard your personal information from unauthorised access, loss, misuse, or disclosure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, and contractual requirements.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

Cookies

Our website uses cookies to improve functionality, analyse traffic, and enhance user experience. You can manage cookie preferences through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact:

JPO Solutions Ltd
Email: enquiries@jposolutions.com
Telephone: +44 (0)1443 565089
Address: Sophia House, 28 Cathedral Road, Cardiff, CF11 9LJ

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Last Updated: September 2026

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